Service Team

Sunshine Service is the Best in the Industry

What Makes Us Different?

Exciting news! Sunshine Homes is thrilled to announce a complete overhaul of our Service Department.

With over five decades of experience delivering top-notch manufactured homes, we’ve made it our mission to ensure that our commitment to excellence extends to our Service Team.

That’s why we’re taking huge strides to enhance our communication, parts delivery, and repair response times. We’ve spared no expense, investing in all-new service trucks and trailers for our field service techs to maximize their efficiency and ensure they have everything they need to meet our customers’ needs.

But that’s not all. We’ve also integrated cutting-edge service tracking software, established a new service parts warehouse, and added additional parts shipping resources to streamline the process and get our customers the parts they need as quickly and economically as possible.

At Sunshine Homes, we’re dedicated to delivering the highest quality homes backed by the highest quality customer service in the manufactured housing industry. And with our revamped Service Team, we’re confident we’ll exceed your expectations.

At Sunshine Homes, we understand that the key to success is not just about investing in the latest technology and resources, but also in our people. That’s why we’ve assembled a team of high-quality individuals who are passionate about our company and dedicated to providing exceptional service to our customers.

Our team members are not just employees, they are part of the Sunshine family. They take pride in their work and are committed to delivering the highest quality manufactured homes in the industry. They understand that every customer is unique and has specific needs and preferences, and they work tirelessly to ensure that those needs are met.

We believe that our team is our greatest asset, and we are proud to have such a talented and dedicated group of individuals representing Sunshine Homes. They are the backbone of our company, and we are confident that their expertise, hard work, and commitment to excellence will continue to drive our success for years to come.

Meet the Top Service Team

William Holliday

Service Manager

William is responsible for managing the service department and all field operations.

Contact William for your elevated service concerns.

Blake Bullen

Assistant Service Manager

Blake is responsible for assisting with the management of the service department and field operations.

Contact Blake for your elevated service concerns.

Brandon Colburn

Service Coordinator for Florida, Indiana, Kentucky, and North Carolina

Brandon is responsible for processing service requests, service authorizations, and scheduling services for the states listed above.

Contact Brandon with any questions about service, scheduling, or to get prior authorization to perform warranty work.

Casey Rogers

Service Coordinator for Georgia, Mississippi, and South Carolina

Casey is responsible for processing service requests, service authorizations, and scheduling services for the states listed above.

Contact Casey with any questions about service, scheduling, or to get prior authorization to perform warranty work.

Drake Hester

Service Coordinator for Arkansas, Illinois, Missouri, Oklahoma, and Tennessee

Drake is responsible for processing service requests, service authorizations, and scheduling services for the states listed above.

Contact Drake with any questions about service, scheduling or to get prior authorization to perform warranty work.

Jacob Henson

Service Coordinator for Alabama

Jacob is responsible for processing service requests, service authorizations, and scheduling services for the states listed above. 

Contact Jacob with any questions about service, scheduling, or to get prior authorization to perform warranty work.

Terry Swinney

Service Coordinator for Louisiana and Texas

Terry is responsible for processing service requests, service authorizations, and scheduling services for the states listed above. 

Contact Terry with any questions about service, scheduling, or to get prior authorization to perform warranty work.

Bryan Hester

Factory Trim Out Manager

Bryan is responsible for processing factory trim out requests and scheduling trim out crews for all areas.

Contact Bryan with any questions about factory trim outs or scheduling.

Tiffany Swinney

Parts Manager

Tiffany is responsible for processing parts request and coordinating parts delivery.

Contact Tiffany with any questions about parts requests or delivery.

Eric Rickman

Service Processing Coordinator

Eris is responsible for closing out work orders, parts orders, and service authorizations after service has been completed.